Shipping Policy
At Sroad, we strive to deliver your makeup products quickly and safely. Please read our shipping policy for details on processing times, shipping methods, and delivery.
1. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
- We offer standard shipping within the United States.
- Estimated delivery time is 3-7 business days depending on your location.
- Expedited shipping options may be available at checkout for an additional fee.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the shipping method and destination.
- Free standard shipping may be offered on orders over a certain amount (please check our website for current promotions).
4. Order Tracking
- Once your order ships, you will receive a confirmation email with tracking information.
- You can track your package through the carrier’s website to see the delivery status.
5. Shipping Restrictions
- Currently, we only ship within the United States.
- We do not ship to PO boxes or APO/FPO addresses at this time.
6. Lost or Delayed Shipments
- If your order is lost or significantly delayed, please contact us at info@jonesroadbeauyt.com.
- We will work with the carrier to resolve the issue and assist you.
Contact Us
If you have any questions about shipping, feel free to contact us:
Email: info@jonesroadbeauyt.com
Phone: +1 585-329-6026