Frequently Asked Questions (FAQ)

1. What types of makeup products do you offer?
We offer a wide range of makeup products including foundation, concealer, eyeshadow, lipstick, mascara, and more — all designed to help you create stunning looks for any occasion.

2. How can I place an order?
You can place an order directly through our website jonesroadbeauyt.com. Simply browse the products, add your favorites to the cart, and proceed to checkout.

3. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure online payment options available on our website.

4. Do you offer international shipping?
Currently, we ship within the United States only. We hope to expand our shipping destinations in the near future.

5. How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping within the US usually takes 3-7 business days depending on your location.

6. Can I return or exchange a product?
Yes, we accept returns and exchanges within 30 days of purchase. Products must be unopened and in their original packaging. Please contact our customer service at info@jonesroadbeauyt.com for return instructions.

7. How can I contact customer service?
You can reach us by phone at +1 585-329-6026 or email us at info@jonesroadbeauyt.com. Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM EST.